Zeecon High-Speed Internet
Aug 2013 – Nov 2015
Marble Falls, TX
Directly involved in the development and implementation of key business functions, including digital and print marketing collateral, customer service, technical support, troubleshooting, advertising, and web design. Expediently identify and resolve customer billing, service, disconnection, and technical issues.
- Designed and launched company website and created all associated website content; implemented coverage area map utilizing Google maps API, and created real-time network status update display.
- Streamlined the customer support process through the implementation of automated systems.
- Spearheaded the development of Every Door Direct Mailers, brochures, and email marketing templates.
- Utilized SEO to advertise new services and solutions targeting specific coverage areas.